Privacy Policy
This Privacy Policy explains how D2D Academy collects, uses, and protects your information when you use our websites, mobile experiences, and learning services. By accessing our services, you consent to the practices described here.
Information we collect: account details (name, email, phone, address), purchase records, messages with mentors/support, device and analytics data, and content you submit during tests, assignments, or forms.
How we use data: to provide course access, deliver tests and certificates, send important service emails/SMS, personalize recommendations, improve products, and comply with legal requirements. We never sell your personal data.
Data security: we apply access controls, encryption-in-transit, and routine reviews. While no method is 100% secure, we strive to safeguard your data and limit access to authorized personnel.
Retention: your account data is kept as long as needed to provide services and meet legal/financial obligations. You may request deletion subject to lawful exceptions.
Your choices: you can update profile info, request data export/deletion, and opt out of non-essential emails. Transactional or legally required communications will still be sent.
Third parties: we use reputable processors for payments, messaging, shipping (for offline test series), and analytics. They act under contract and data protection obligations.
Children: our services are intended for learners 16+. If you believe a child has provided data, contact us for prompt review and remediation.
Contact: Email support@d2dacademy.in with privacy concerns. We aim to respond within 7 business days.
Effective date: This policy may be updated; material changes will be highlighted on this page.