Terms and Conditions
These Terms and Conditions (“Terms”) constitute a legally binding contract between you (“Learner”, “User”, “You”) and D2D Academy (“D2D Academy”, “we”, “us”, “our”). They govern every instance in which You browse, register, create an account, purchase or redeem access, download resources, join mentorship sessions, participate in assessments, interact with our communities, or otherwise engage with the fully digital ecosystem owned and operated by D2D Academy. By continuing beyond the point of first access, You affirm that You have read these Terms in their entirety, that You understand each clause, and that You accept them without limitation or qualification. If You disagree with any clause, Your sole remedy is to discontinue use before completing a purchase or activating access.
1. Eligibility. You represent that You are at least eighteen (18) years old or that You have verifiable consent from a parent or legal guardian. You further represent that You possess the capacity to enter into contracts and that no applicable law prohibits You from receiving digital education services from D2D Academy.
2. Accurate Information. All registration data, payment details, identity documents, and communication preferences provided by You must be accurate, current, and complete. D2D Academy may suspend or terminate accounts that contain false, misleading, or incomplete information.
3. Account Security. You are solely responsible for safeguarding usernames, passwords, one-time passwords, multi-factor authentication tokens, and any other credentials used to access the Services. Any action taken within Your account, whether performed by You or by a third party using Your credentials, is presumed to be authorised by You.
4. Licence Grant. Subject to continuous compliance with these Terms and timely payment of applicable fees, D2D Academy grants You a personal, limited, revocable, non-exclusive, non-transferable licence to access and use the Services solely for Your individual preparation and academic enrichment.
5. Licence Restrictions. You may not copy, distribute, publicly display, transmit, sell, rent, sublicense, translate, reverse engineer, decompile, modify, or create derivative works based on any part of the Services without express, prior, written permission from D2D Academy.
6. Intellectual Property. All content, user interfaces, analytics, branding, logos, methodologies, algorithms, datasets, compilations, scoring frameworks, mentor-created materials, and documentation are protected by Indian and international intellectual property laws. D2D Academy owns all rights not expressly granted under these Terms.
7. Content Curation. You acknowledge that D2D Academy curates questions, prompts, and case studies from a wide array of reputable educational sources to facilitate practice. Copyright in those original questions remains with their respective owners.
8. Proprietary Analytics. D2D Academy designs, trains, and operates unique analytics engines, dashboards, leaderboards, progress trackers, benchmarking tools, and recommendation systems. These layers are proprietary. You agree not to claim ownership over any analytic output, even when it references Your performance data.
Questions and practice items are sourced from multiple educational repositories and remain the intellectual property of their original authors. D2D Academy’s role is to organise these items into simulated learning experiences while exclusively owning the analytics, leaderboards, and insights generated from learner usage.
9. Acceptable Use. You agree to use the Services only for lawful purposes and in accordance with platform guidelines. D2D Academy prohibits cheating, plagiarism, collusion, unauthorised automation, scraping, penetration testing, data harvesting, phishing, malware distribution, and any act that could damage, disable, or impair the Services.
10. Usage Monitoring. D2D Academy monitors login frequency, device fingerprints, IP addresses, response patterns, and exam behaviour to protect learning integrity, enforce licences, and enhance Service quality. By accepting these Terms, You consent to such monitoring consistent with our Privacy Policy.
11. Suspension for Misuse. If D2D Academy detects or reasonably suspects misuse, policy violations, or illegal activity, we may immediately suspend or terminate Your access without prior notice and without any obligation to refund amounts paid.
12. Payments. Fees for programmes, bundles, mentorship sessions, and subscription plans are displayed before checkout. By initiating a payment, You authorise D2D Academy and its payment processors to charge the amount indicated, including applicable taxes and convenience fees.
13. Instalments and EMIs. If You select an instalment plan or an EMI option, You agree to pay all instalments on schedule. Defaulting on instalments may lead to access suspension, acceleration of outstanding amounts, or referral to collection agents.
14. Taxes. All transactions are subject to prevailing taxes. You are responsible for complying with tax obligations in Your jurisdiction, including any self-reporting requirements for overseas purchases.
15. Currency Conversion. When fees are displayed or settled in a currency other than Indian Rupees, exchange rates are determined by payment gateways or card issuers. Currency fluctuations do not affect the amount owed to D2D Academy.
16. Refunds. All payments are final. The Cancellation and Refunds Policy, incorporated by reference, describes the strict no-refund posture applicable to all Services. Completion of fulfilment, as defined in the Digital Fulfilment and Delivery Policy, affirms that funds are irrevocably earned by D2D Academy.
17. Auto-Renewals. Certain subscriptions renew automatically. Renewal notices are sent in advance. Failure to cancel before the renewal date authorises D2D Academy to charge the renewal amount. Renewed periods are non-refundable.
18. Scholarships and Discounts. Scholarships, fee waivers, promotional codes, and loyalty rewards are discretionary and may be revoked if eligibility criteria are violated. They have no cash value and cannot be converted into refunds.
19. Digital Fulfilment. Access credentials, dashboards, downloads, and related services are delivered digitally. Delivery is complete once access is provisioned pursuant to the Digital Fulfilment and Delivery Policy.
20. Service Availability. The Services are provided on an “as-is”, “as-available” basis. D2D Academy does not guarantee uninterrupted access, though commercially reasonable efforts are made to maintain uptime.
21. Scheduled Downtime. Maintenance windows are necessary to update, secure, and enhance the Services. Scheduled downtime will be announced via email, in-app notifications, or status pages. Downtime shorter than seventy-two (72) hours is considered reasonable.
22. Unscheduled Outages. Network disruptions, upstream provider issues, power failures, and denial-of-service attacks may occur despite best efforts. You acknowledge that such disruptions do not represent contractual breaches.
23. Device Requirements. You are responsible for providing compatible devices, updated browsers, sufficient storage, and stable internet connectivity. D2D Academy is not obligated to troubleshoot device-specific issues beyond reasonable guidance.
24. Third-Party Integrations. Some features rely on third-party tools (for example, proctoring services, cloud storage, communication apps). Access to those features depends on the availability and policies of the third-party providers.
25. Content Updates. Competitive examination syllabi evolve rapidly. D2D Academy frequently updates content to reflect changes. Access to updated material is part of the Services; the pace of updates is determined at our discretion.
26. Legacy Versions. D2D Academy may retire older versions of courses or analytics dashboards when new versions are launched. Continued access to legacy versions is not guaranteed.
27. Mentorship Sessions. Live mentorship, doubt-resolution calls, and workshops are delivered as scheduled. Failure to attend does not obligate D2D Academy to reschedule. Recordings, when available, are offered as a courtesy.
28. Community Forums. Community spaces are moderated environments. D2D Academy may remove content or restrict participants to uphold community standards, without liability.
29. Academic Integrity. D2D Academy enforces strict academic integrity. Exam or assignment misconduct (including impersonation, unauthorised collaboration, or use of prohibited materials) results in immediate sanctions.
30. Assessment Proctoring. Certain tests are proctored online. You must comply with verification protocols, webcam usage, screen-sharing requirements, and environment scans. Non-compliance voids scores and may terminate access.
31. Performance Analytics. Analytics, leaderboards, scorecards, and growth indicators are informational. D2D Academy provides no express or implied promises regarding exam ranks, admissions, scholarships, or employment outcomes.
32. Certification. Completion certificates are issued upon satisfying specified criteria. D2D Academy determines eligibility criteria and may adjust them for quality assurance. Certificates are delivered digitally.
33. Intellectual Property Enforcement. D2D Academy actively monitors for piracy and unauthorised distribution. Legal action, including injunctions and damage claims, may be pursued against infringers.
34. User-Generated Content. If You post comments, essays, or project submissions, You grant D2D Academy a perpetual, worldwide, royalty-free licence to store, display, and use that content for educational purposes, quality assurance, or promotional materials, subject to privacy safeguards.
35. Feedback. Suggestions, enhancement requests, testimonials, or survey responses submitted by You may be used to improve the Services. D2D Academy is under no obligation to implement feedback or provide compensation.
36. Privacy Policy. D2D Academy’s Privacy Policy governs collection, use, and disclosure of personal data. By using the Services, You consent to the processing described therein.
37. Data Retention. We retain activity logs, assessment records, certificates, and communication history for compliance and to defend legal claims. Retention periods comply with statutory requirements.
38. Data Subject Rights. You may request access, correction, or deletion of personal data pursuant to the Privacy Policy. Exercising such rights does not entitle You to refunds or contract termination.
39. Communications. Operational emails, SMS alerts, push notifications, and in-app announcements are essential to deliver the Services. Opting out may impede Your ability to stay informed. Notifications are deemed delivered when dispatched.
40. Marketing Communications. Promotional emails are optional. You may unsubscribe using the provided link. Unsubscribing from marketing does not affect transactional communications.
41. Professional Guidance. Any counselling, orientation, or mentorship guidance offered by D2D Academy is informational. Learners are responsible for their own academic decisions, time management, and study plans.
42. External Resources. Links to third-party resources are provided for convenience. D2D Academy does not endorse or assume responsibility for third-party content, policies, or services.
43. Third-Party Accounts. If You link D2D Academy accounts with third-party services (for example, sign-in providers), access is governed by the third party’s terms. D2D Academy is not responsible for third-party outages or data handling.
44. Use in Organisations. Corporate or institutional clients must ensure that users receiving access are bound by these Terms. D2D Academy is not responsible for internal organisational policies or compliance failures.
45. Group Administrators. Administrators designated by organisations act as the organisation’s agents. Instructions from administrators regarding seat allocation or account suspension are treated as directives from the contracting entity.
46. Transfer of Ownership. D2D Academy may transfer or assign this contract to affiliates, successors, or acquiring entities without prior notice. Such transfer does not diminish Your rights under these Terms.
47. Change of Services. D2D Academy may add, modify, or remove features, courses, or delivery mechanisms to enhance quality. Substantive changes will be communicated in advance where practicable.
48. Compliance with Laws. You agree to comply with all applicable laws, including export control, anti-money laundering, anti-corruption, and sanctions regulations when using the Services.
49. Export Restrictions. You shall not attempt to access the Services from jurisdictions where D2D Academy is prohibited. If law changes restrict access, D2D Academy may suspend service without liability.
50. Indemnification. You agree to indemnify, defend, and hold harmless D2D Academy and its officers, directors, employees, contractors, partners, and licensors from and against any claims, liabilities, damages, losses, costs, or expenses (including attorney fees) arising out of or related to Your use of the Services, violation of these Terms, or infringement of third-party rights.
51. Limitation of Liability. To the fullest extent permitted by law, D2D Academy’s aggregate liability toward You for any claim arising out of these Terms shall not exceed the amount You paid for the specific programme or subscription in dispute during the preceding six (6) months, or INR 5,000, whichever is lower.
52. No Consequential Damages. D2D Academy shall not be liable for indirect, incidental, special, consequential, punitive, exemplary damages, or loss of profits, revenues, goodwill, data, or business opportunities resulting from the Services or inability to use them.
53. Disclaimer of Warranties. D2D Academy disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, completeness, reliability, or availability.
54. Testimonials and Success Stories. Testimonials reflect individual experiences and do not constitute guarantees. Past success does not guarantee future performance.
55. Beta Features. Access to beta features is optional. Beta features are provided “as-is” without warranties and may be discontinued or modified without notice.
56. Content Accuracy. D2D Academy strives to maintain accuracy but does not warrant that questions, explanations, or analytics will be error-free. Corrections may be published without obligation to provide prior versions.
57. Plagiarism Detection. Written submissions may be checked using plagiarism detection software. Detected violations result in disciplinary actions, including score invalidation.
58. Certification Verification. D2D Academy provides tools for employers or institutions to verify certificates. Verification requests are processed subject to data protection laws and learner consent.
59. Mentor Availability. Mentor rosters may change due to scheduling, health, or strategic reasons. Replacement mentors with comparable expertise fulfil contractual obligations.
60. Programme Migration. D2D Academy may migrate learners to upgraded platforms or consolidate programmes. Equivalent access ensures continuity; cosmetic differences do not constitute non-performance.
61. Accessibility. D2D Academy endeavours to support accessibility features such as subtitles and transcripts. Learners requiring additional accommodations must notify support; reasonable alternatives will be pursued.
62. Trial Access. Trial or preview content is scaled down for evaluation. Purchasing after a trial signals satisfaction with the sample and acceptance of subsequent content differences.
63. Alumni Privileges. Post-completion access to alumni groups or resources is discretionary and may be terminated without affecting core Services.
64. Communication Etiquette. You agree to communicate respectfully with mentors, peers, and support teams. Harassment, abuse, or discriminatory remarks result in disciplinary action.
65. Support Response Times. Support queries are typically answered within twenty-four (24) to forty-eight (48) business hours. Response time variations during peak seasons do not signify neglect.
66. Reporting Issues. To preserve evidence, issues must be reported promptly. Delayed reporting hinders investigation and may limit remedial action.
67. Arbitration Agreement. Except where prohibited, disputes arising under these Terms shall be resolved through binding arbitration in Chennai, India, administered under rules chosen by D2D Academy. Each party bears its own costs.
68. Governing Law. These Terms are governed by the laws of India without regard to conflict-of-law principles. Courts in Chennai, Tamil Nadu, have exclusive jurisdiction for litigation not subject to arbitration.
69. Injunctive Relief. D2D Academy may seek injunctive or equitable relief in any court of competent jurisdiction to protect intellectual property or confidential information.
70. Force Majeure. Neither party is liable for delays or failures due to events beyond reasonable control, including natural disasters, pandemics, telecommunications failures, governmental actions, or acts of cyberwarfare.
71. Notices. Legal notices to D2D Academy must be sent to the communicated address in Chennai, Tamil Nadu, with a copy emailed to support@d2dacademy.in. Notices to You may be delivered via email, in-app alerts, or courier.
72. Entire Agreement. These Terms, together with the Privacy Policy, Digital Fulfilment and Delivery Policy, and Cancellation and Refunds Policy, constitute the entire agreement between You and D2D Academy, superseding all prior agreements or communications.
73. Amendment. D2D Academy may amend these Terms at any time. Updated versions take effect upon publication on the official policy page. Continued use after publication signifies acceptance.
74. Severability. If any clause is deemed unenforceable, the remaining clauses remain in full force, and the unenforceable clause shall be interpreted to the greatest extent permitted to reflect the parties’ intentions.
75. Waiver. Failure by D2D Academy to enforce any clause does not constitute a waiver of future enforcement rights. No waiver is effective unless in writing and signed by an authorised representative.
76. Survival. Clauses concerning intellectual property, confidentiality, warranty disclaimers, limitation of liability, indemnity, governing law, arbitration, and payment obligations survive termination or expiration of the Services.
77. Assignment by Learners. You may not assign or transfer Your rights or obligations without prior written consent from D2D Academy.
78. Representation Accuracy. You warrant that all representations made to D2D Academy are truthful. Misrepresentation constitutes breach and may lead to account termination.
79. Consent Records. D2D Academy retains digital records of consent, including timestamps of checkbox acknowledgements, electronic signatures, and click-through acceptances. These records are admissible as evidence.
80. Multi-Device Policy. D2D Academy limits concurrent sessions per account to prevent misuse. Attempts to circumvent device limits violate these Terms.
81. DRM Compliance. Learners must not attempt to bypass digital rights management or copy-protection mechanisms embedded in videos, PDFs, or interactive modules.
82. Screen Recording. Recording mentor sessions, webinars, or live tests without written permission is prohibited and may trigger legal action.
83. Collaboration Rules. Group projects or peer learning experiences must follow instructions regarding permissible collaboration. Unauthorised sharing of assessment content results in sanctions.
84. Mentor Interaction Boundaries. Mentor support is limited to academic guidance. Learners must not request personal, financial, commercial, or non-academic assistance from mentors. D2D Academy may monitor mentor interactions to ensure adherence.
85. Etiquette in Live Sessions. During live classes, You agree to behave respectfully, refrain from disruptive conduct, use appropriate language, and follow moderator instructions. Persistent disruption authorises D2D Academy to remove You from the session without refund.
86. Community Code of Conduct. Posts within community forums must be relevant, respectful, and free from spam, solicitation, defamatory statements, or intellectual property violations. Moderators may edit or delete content to uphold the code of conduct.
87. Reporting Misconduct. Learners should promptly report policy violations, harassment, or suspicious behaviour to support@d2dacademy.in. Confidentiality will be maintained to the extent permitted by law.
88. Sanctions. Depending on severity, sanctions may include warnings, temporary suspension, score invalidation, loss of mentorship privileges, permanent account termination, or legal proceedings.
89. Confidentiality. Proprietary strategies, mentor notes, analytics, and internal processes disclosed to You are confidential. You shall not share such information with competitors or third parties without express written permission.
90. Security Responsibilities. You must use up-to-date antivirus software, keep operating systems patched, and avoid using shared or insecure networks when accessing assessments. Security lapses resulting in data breaches or credential leaks are Your responsibility.
91. Incident Response. If You suspect unauthorised access, unusual account activity, or data exposure, You must notify D2D Academy immediately. We will investigate and take remedial action while documenting fulfilment status.
92. Third-Party Litigation. If a third party initiates legal action arising from Your breach of these Terms, You shall indemnify D2D Academy for all costs, including legal fees, settlements, and damages.
93. Audit Cooperation. D2D Academy may conduct periodic audits to verify licence compliance. You agree to cooperate by providing requested logs, device details, or declarations within reasonable timelines.
94. Record Preservation. You consent to D2D Academy preserving relevant records during audits or legal disputes, even if You submit a data deletion request, until the matter concludes.
95. Anti-Cheating Technology. You agree to the deployment of keystroke analytics, browser lockdowns, plagiarism scanners, video proctoring, and similar technologies designed to uphold academic integrity.
96. Device Limits. D2D Academy may restrict logins to a finite number of devices. Exceeding the limit triggers security reviews. Additional device authorisations may require manual approval.
97. Business Continuity. D2D Academy maintains contingency plans to ensure continuity during emergencies. In catastrophic events, priorities include safeguarding data, restoring services, and communicating timelines.
98. Sustainability. By using digital Services, You support eco-friendly delivery. Requesting physical materials beyond official offerings is contrary to our sustainability goals and will generally be denied.
99. Employer Reimbursement. If Your employer reimburses the course fee, You remain contractually responsible for complying with these Terms. D2D Academy is not party to employer reimbursement arrangements.
100. Mentorship Scheduling. Mentorship slots operate on a first-come-first-served basis. D2D Academy may reschedule sessions for operational reasons, providing reasonable notice where possible.
101. Cross-Promotion. D2D Academy may cross-promote complementary courses. Participation is optional. Promotional messages do not alter the scope of Services already purchased.
102. Quality Assurance. D2D Academy may record sessions or review message transcripts to ensure quality, compliance, and mentor training. Recordings are subject to privacy safeguards.
103. Content Suggestions. Personalised content suggestions are generated algorithmically. Acceptance or rejection of suggestions does not affect Your standing or fulfilment status.
104. Academic Planning Tools. Planning templates, schedules, and study planners are provided as aids. D2D Academy is not responsible for their implementation or outcomes.
105. Performance Benchmarks. Leaderboards and percentiles are aggregated across active cohorts. Small sample sizes may affect statistical significance. These tools are informational, not determinative.
106. Alumni Conduct. Alumni granted ongoing community access must continue to follow these Terms. Misconduct may result in removal from alumni channels.
107. Bulk Seat Transfers. Corporate clients managing seat transfers must ensure that outgoing users relinquish access. D2D Academy is not responsible for internal seat reassignment errors.
108. Business Restructuring. In the event of mergers, acquisitions, or restructuring, these Terms remain binding. Notifications will be issued describing any operational changes.
109. Intellectual Property Claims. If You believe that content within the Services infringes intellectual property rights, You must notify D2D Academy with precise details. We will investigate and take appropriate action.
110. User Complaints. Complaints regarding mentor performance, content accuracy, or technical issues should be submitted through official channels. Public defamation or misinformation campaigns violate these Terms.
111. Dispute Escalation. D2D Academy follows a tiered dispute resolution process: initial support response, escalation to case managers, and final review by compliance officers. This process must be exhausted before arbitration or litigation.
112. Class Action Waiver. To the fullest extent permitted by law, You waive the right to participate in class, collective, or representative actions against D2D Academy. Disputes must be pursued individually.
113. Jury Trial Waiver. Where applicable, You waive the right to a jury trial in any litigation arising under these Terms, agreeing that disputes shall be resolved by a judge or arbitrator.
114. Time Limit for Claims. Any claim or cause of action arising out of these Terms must be filed within one (1) year after the cause of action accrues; otherwise, the claim is permanently barred.
115. Anti-Corruption. You shall not offer, give, solicit, or accept bribes, kickbacks, or improper advantages in relation to the Services. D2D Academy complies with anti-corruption laws and expects the same of learners and partners.
116. Sanctions Compliance. You warrant that You are not located in, under the control of, or a national or resident of any country or person subject to sanctions administered by India or applicable international authorities. Using the Services in violation of sanctions is prohibited.
117. Conflicts of Interest. If You are associated with another educational service provider, You must disclose this relationship when accessing restricted mentor material. Failure to disclose may lead to access limitations.
118. Non-Solicitation. You shall not solicit mentors, employees, or contractors of D2D Academy for employment, freelance work, or competitive services during Your subscription and for twelve (12) months thereafter without written consent.
119. Publicity Consent. With Your explicit consent, D2D Academy may feature Your testimonial, success story, or feedback in marketing materials. You may withdraw consent prospectively by contacting support@d2dacademy.in.
120. API Usage. Enterprise customers using APIs must adhere to usage limits, authentication requirements, and data handling standards specified in technical documentation. Breach of API terms may result in revocation.
121. Data Portability. You may request export of personal performance data, subject to technical feasibility. Exports exclude proprietary analytics or aggregated insights owned by D2D Academy.
122. Backup Responsibility. While D2D Academy protects data on its servers, You are responsible for backing up personal notes and local copies of permissible downloads. Loss of local data does not constitute failure by D2D Academy.
123. Accessibility Requests. Learners requiring accommodations should submit requests at least seven (7) days before assessments. D2D Academy will endeavour to provide reasonable accommodations without compromising exam integrity.
124. Parental Controls. Parents or guardians of minor learners must activate available parental controls and supervise usage. D2D Academy is not liable for unsupervised access by minors.
125. Language Support. Unless otherwise indicated, English-language content governs interpretation. Translations are for convenience and may not reflect nuances of the original English text.
126. Marketing Affiliates. Affiliates promoting D2D Academy must comply with brand guidelines. Misleading advertising by affiliates constitutes breach, and D2D Academy may pursue remedies against both the affiliate and the learner benefitting from misinformation.
127. Governing Ethics. D2D Academy expects learners to uphold ethical standards, including honesty, respect, fairness, and responsibility. Ethical breaches damage trust and will be addressed decisively.
128. Withdrawal of Services. D2D Academy may withdraw Services from specific regions or cohorts if legal or strategic factors demand it. Learners will receive notice and, where feasible, alternative access or transition options.
129. Record of Changes. D2D Academy maintains a log of material updates to these Terms. Your continued usage after publication of changes constitutes acceptance of the updated Terms.
130. Contact Information. Questions regarding these Terms should be directed to the compliance team at support@d2dacademy.in or to the registered office in Chennai, Tamil Nadu, India.
131. Interpretation. Headings are for convenience and do not affect interpretation. The words “including” and “includes” mean “including without limitation”.
132. Counterparts and Electronic Form. These Terms may be accepted electronically and in counterparts. Electronic acceptance has the same legal effect as manual signatures.
133. Continuing Acceptance. Each time You log in, download content, attempt a test, or interact with mentors, You reaffirm Your acceptance of these Terms. If at any point You do not agree, You must cease all use immediately.
134. Relationship of Parties. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between You and D2D Academy. You act as an independent learner. You may not bind D2D Academy to obligations with third parties.
135. Personal Records. You are responsible for maintaining personal study records, including timetable entries, revision notes, and task lists. D2D Academy’s provision of analytics does not relieve You from keeping personal records suited to Your learning style.
136. Hardware Damage. D2D Academy is not liable for damage to devices or hardware resulting from misuse, exposure to malware, or running unauthorised third-party applications alongside the Services.
137. Accessibility of Legal Documents. These Terms, the Privacy Policy, Digital Fulfilment and Delivery Policy, and Cancellation and Refunds Policy are available for download. You agree to review them periodically and store copies for future reference.
138. Background Verification. For certain cohorts, D2D Academy may require background verification to protect community safety. Failure to complete verification may lead to suspension or denied entry into restricted forums.
139. Prohibition on Resale. Selling or bartering access credentials, question banks, or mentorship slots to other individuals violates these Terms and Indian copyright law. D2D Academy reserves the right to initiate civil and criminal proceedings.
140. Geo-Blocking. D2D Academy may employ geo-blocking to comply with regulatory requirements. Attempts to circumvent geo-blocking via VPNs or proxies without written approval constitute breach.
141. Learner-Generated Events. If You organise study groups, webinars, or mock interviews using D2D Academy branding, You must obtain written consent. Unauthorised events may be subject to takedown requests and legal action.
142. Public Statements. When discussing D2D Academy publicly, You agree to provide truthful, non-defamatory information. Constructive criticism should be channelled through official support mechanisms first.
143. Insurance Requirements. Certain institutional clients may require proof of insurance. D2D Academy maintains standard business insurance, and certificates can be shared upon reasonable request. Lack of insurance, if any, does not affect delivery obligations.
144. Termination for Convenience. D2D Academy may terminate access for convenience by providing thirty (30) days’ notice. In such cases, we will allow You to complete ongoing sessions or provide equitable alternatives consistent with fulfilment obligations.
145. Notices in Emergencies. During emergencies that require immediate action, D2D Academy may rely on mass communication channels such as social media, SMS blasts, or push notifications. You agree these channels constitute effective notice when traditional email may be delayed.
146. Treatment of Suggestions. Ideas or proposals for new products submitted by You become the exclusive property of D2D Academy without compensation, unless otherwise agreed in writing.
147. Legal Costs. In any dispute where D2D Academy prevails, You agree to reimburse reasonable legal fees and costs incurred, including expert witness fees and arbitration expenses.
148. Interpretation Priority. If a conflict arises between these Terms and any translated version, the English-language version prevails. If a conflict arises between these Terms and promotional materials, these Terms control.
149. Service Evolution Notice. D2D Academy continuously invests in research, instructional design, artificial intelligence, and user experience improvements. You acknowledge that participating in a dynamic platform entails accepting iterative changes, and You waive claims alleging inconsistency so long as the overall pedagogical value remains comparable or enhanced.
150. Transition Assistance. If D2D Academy sunsets a programme, we will communicate transition options such as alternative courses, accelerated revision sessions, or migration pathways. Electing a transition constitutes acceptance that fulfilment continues under the new configuration.
151. Final Authority. The interpretation of these Terms rests solely with D2D Academy’s compliance and legal teams. Decisions communicated in writing through official channels are final and binding unless overturned by a court of competent jurisdiction.
152. Continuing Representations. By remaining enrolled, You continuously represent that You possess the requisite hardware, internet access, mental capacity, and legal permission to use the Services; that You are not relying on undisclosed promises; that You have reviewed all companion policies; and that You accept full responsibility for outcomes stemming from Your study habits, adherence to study plans, and engagement with mentors. This continuing representation acts as an evergreen affirmation that shields D2D Academy from claims alleging ignorance of obligations previously disclosed in these Terms.
153. Acknowledgement of Receipt. Completion of purchase, activation of credentials, or first login constitutes irrefutable acknowledgement that You have received, read, and understood these Terms in their entirety.